Patricia “Patti” Campbell is a certified rehabilitation counselor, licensed professional counselor, health coach, and graduate instructor who has worked in the fields of neurorehabilitation and behavioral health since 1981. She has served as both a practitioner and administrator in Pennsylvania and New York while overseeing state and national efforts in person-centered, family-informed care. Her work in building more than 700 strategic support teams helped to shape traumatic brain injury service delivery and inspired broad innovation in family education, caregiver support, post-acute counseling, and catastrophic case management. After serving in multiple leadership roles in healthcare, Patti started and grew a 17-year consultancy practice based on systems navigation for and with consumers from which she came to the Pittsburgh Pastoral Institute in November of 2017.
Throughout her career, Patti has maintained an unwavering “whatever it takes” approach asking those around her how can “we” best impact quality of life as professionals, every day. She has a hands-on and passionate style seizing every opportunity to improve the consumer experience and excellence in service and delivery. Best known for her work on closing gaps in care, Patti has been a mentor and change agent for honing communication skills in healthcare and reinforcing their critical importance to consumer satisfaction and unifying teams across the clinical spectrum. Over the years, her pivotal advocacy grew into raising awareness toward holistic care and the essential need for consumer access to spirituality in the healthcare process. Years of witnessing its professional abandon in the recovery process prompted Patti to become a determined voice for individuals and families finding themselves in the midst of the medical and/or behavioral health worlds without having this need met. It is what first led Patti to find the Pittsburgh Pastoral Institute many years ago as a referral source for her clients and medical colleagues’ patients and later as Executive Director. She sees the mission of this organization, and those who provide its many services, as integral to the growing awareness and respect that the consumer’s beliefs and faith, regardless of denomination, are integral to their care. Patti is dedicated to closing this gap and sees her role with the Pittsburgh Pastoral Institute as further developing and positioning the organization to support this need for both the consumer and professional community.
Reporting to the Board of Directors, Patti is the Chief Executive Officer of the organization and is responsible for its consistent achievement of mission and financial stability across 14 sites. She chairs the Leadership Team responsible for all clinical and administrative operations while directly overseeing education and training, marketing communications, strategic partnerships, and program development. She is also primary support to the managers and point persons of Spiritual Direction, the Assessment and Development (CAD), and Clinical Pastoral Education (CPE) Programs.
Patti is past president of the Pennsylvania Rehabilitation Association, a distinguished keynote and professional presenter to more than 600 forums; a long-time health sciences and business administration faculty; previous consultant to the Pennsylvania Office of Vocational Rehabilitation, FISA Foundation, and ChoiceCare Physicians, PC; and has held positions with the Lake Erie Institute of Rehabilitation, Allegheny Neuropsychiatric Institute/Allegheny General Hospital, St. Mary’s Hospital, HealthSouth Harmarville Rehabilitation Hospital, and Cigna. She is a dual graduate of Edinboro University in Rehabilitation Counseling and Art Education.