Maria strives to deliver quality customer service to both clients and our therapists. With over 30 years of experience—20 with the Pittsburgh Pastoral Institute—Maria is a pillar in our organization. She has held positions in health care management, accounts receivable/payable, marketing and customer service. Maria studied Business Administration at Penn State and has earned three certificates studying practice management with Dr. Dick Barnes Group in Utah, The Schuster Center in Arizona and ExperDent with Imtiaz Manji who was based out of Vancouver BC.
Maria has been instrumental in transitioning the agency through three different software systems to make the billing process better for both the agency and for our clients. Maria also provides support to our therapists as they use our Electronic Health Record system.
Maria is proud to be an international adoptive mom who supports many non-profits in her child’s native country. When she is not working, Maria enjoys travel, gardening and Asian cuisine and culture.